Privacy Policy
Last updated: 24 April 2026
1.This Privacy Policy explains how SURPLUS MARKETING collects, uses, stores, and protects personal information when you visit our website, submit a form, purchase Local Ads Mastery, book a call, or communicate with us.
Business Name: SURPLUS MARKETING
Phone: 0481 737 626
Address: 1 Collins St, Melbourne VIC
2. Information We Collect
We may collect personal information you provide to us, including:
Name
Email address
Phone number
Business name
Business type
Payment and checkout information
Form submissions
Call booking details
Messages you send to us
SMS conversation history
Website activity and tracking information
We may also collect technical information such as your IP address, browser type, device type, pages visited, referral source, and interactions with our website.
3. How We Use Your Information
We use your information to:
Provide access to Local Ads Mastery
Process purchases and course access
Respond to enquiries
Send checkout reminders
Send course information
Send discounts and promotional offers
Provide customer support
Send SMS and email follow ups
Book sales or support calls
Improve our website, products, and services
Prevent fraud, abuse, or misuse
Comply with legal and regulatory obligations
4.SMS Messaging Policy
By providing your phone number and submitting a form on our website, you agree to receive SMS messages from SURPLUS MARKETING. These messages may include follow-ups about your inquiry, service updates, reminders, checkout reminders, customer support messages, course or service access information, and promotional offers related to our services.
Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not required as a condition of purchase.
You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at [your support email].
We do not sell, rent, or share your mobile phone number, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Mobile phone numbers and SMS consent information may only be shared with service providers as necessary to deliver SMS messages, such as messaging platforms, carriers, and aggregators.
5. Email Marketing
If you provide your email address, we may send you emails about Local Ads Mastery, course information, discounts, support, updates, and related services.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
6. Cookies and Tracking
We may use cookies, pixels, analytics tools, and similar tracking technologies to understand how visitors use our website, improve our marketing, measure performance, and provide a better user experience.
These tools may collect information such as pages visited, links clicked, device information, browser information, and referral sources.
You can adjust your browser settings to refuse cookies, but some parts of the website may not work properly.
7. Payment Information
Payments may be processed by third party payment providers. We do not store full credit card details on our own servers.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
8. How We Protect Your Information
We use reasonable administrative, technical, and physical security measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
9. How Long We Keep Your Information
We keep personal information for as long as needed to provide services, respond to enquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
10. When We May Disclose Information
We may disclose personal information when necessary to:
Provide our services
Process payments
Operate our website and systems
Send SMS or email messages
Provide customer support
Comply with legal obligations
Protect our rights, users, business, or property
We may use service providers to help with website hosting, payment processing, email delivery, SMS delivery, CRM management, analytics, customer support, and related business operations.
These providers are only permitted to use information as needed to provide services to us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
11. Your Rights
Depending on your location, you may have rights to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications
Withdraw SMS consent by replying STOP
Ask questions about how your information is used
To make a request, contact us at:
12. Children’s Privacy
Our website, products, and services are intended for users who are at least 18 years old.
We do not knowingly collect personal information from children under 18.
13. International Users
If you access our website from outside Australia, you understand that your information may be processed in Australia, the United States, or other countries where our service providers operate.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
15. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, contact us at:
SURPLUS MARKETING
Phone: +1 888-923-7749
Address: 1 Collins St, Melbourne VIC